This will not be an actual review since the product never worked! After it arrived at the date specified, when I turned it on after 8-9 seconds and at the Acer logo, it shuts off no matter how many times I tried. Bad luck!
The worst thing is the process you have to go through for a replacement: they (Amazon) do not believe you that the product is defective(!), they ask you to personally contact Acer, make a case number with them, provide the feedback to Amazon and then... after they receive the product, they will decide!
On top of that the technical support to Acer they provide, asks you first of all to provide credit card information and while saying that they do not promise your issue to be resolved they ask for $85 to be available from your card just in case...!
Why should I spend so much time, effort and more money for someone that does not believe what I am claiming?
I know ( from I what I have read) the computer itself is a very good product but the resolution service, and troubleshooting of both Amazon and Acer is of the worst quality!
After I spoke with an Amazon representative over the phone, they do not want to accept a replacement order without going through the above process so I am sending back the computer for a full refund!Get more detail about Acer Aspire One AOA150-1049 8.9-Inch Netbook (1.6 GHz Intel Atom N270 Processor, 1 GB RAM, 160 GB Hard Drive, XP Home, 6 Cell Battery) Black.
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