I have never experienced such a negitive customer experience as I have with this product.
I am currently serving my country in Afghanistan. I ordered this computer and when it showed up it was defective. I worked with the on-line support folks and even spent my own money calling back to the customer support line. Never once was I told that the item could be replaced with a new one. I spent an entire week trying to fix the computer by taking directions from the Acer support techs. At first, they said I had to update "Flash" a new bios to the computer. This was a new computer and it already needs the bios replaced? I updated the Bios and this did not fix the machine. Then they wanted to send me a CD to reload the software. Well, they obviously did not do their homework because the computer does not come with a CD ROM drive.
So here I am in the middle of Afghanistan with a computer that keeps shutting down on it's own....right after I start it.
Get more detail about Acer Aspire One AOA150-1049 8.9-Inch Netbook (1.6 GHz Intel Atom N270 Processor, 1 GB RAM, 160 GB Hard Drive, XP Home, 6 Cell Battery) Black.
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